Terms and Conditions are in the interest of safety and welfare of our clients and their dogs.

General 

Payment for service implies acceptance of our Terms and Conditions.

Your booking for a class or training is confirmed once payment is received.

If a deposit has been paid to secure a spot on a group class or workshop, the balance is due on the first day of the class or workshop.

If you prefer to pay cash on the day, please let Bugzy’s Dogs know at the time of booking.

Bugzy’s Dogs cannot accept responsibility for loss, injury or damage to a person, dog or property.

All dogs are to be under control and on a lead during training unless instructed otherwise.

Your trainer is there to help you, however, your dog remains your responsibility at all times.

Puppies can only attend group classes once they have completed their primary vaccinations.

Please make sure that your puppy or dog has the opportunity to toilet before the session and please clean up after your dog.

Our training methods are kind and ethical and in keeping with modern science, however, training takes time to produce results.

It is your commitment to the training, by practising between sessions that you will see the best results.

If a session is cancelled due to extreme weather, that session will be rescheduled at a mutually convenient time.

Classes and Workshops

You will have your own working area.

Please remain in this area unless you are asked to move to another part of the hall for a particular exercise.

Keep a safe distance from other dogs and handlers.

Your dog remains your responsibility during sessions and must be kept under control for the safety of all attendees and dogs.

There will be dogs of mixed ages in classes and workshops

If your pet is unwell or in season, and unable to come to class, we invite you to come without them so you can watch and continue the training at home.

We are unable to offer refunds for missed classes.

Training (One-to-One)

24 hours notice is required for Cancellation or Rescheduling of training sessions, otherwise payment will be due.

Bugzy’s Dogs reserves the right to cancel or reschedule appointments with 3 days notice.

Bugzy’s Dogs reserves the right to cancel a session at any time, with immediate effect, if continuing the session is deemed by Bugzy’s Dogs to constitute a risk.

Children

Children may attend training sessions.

Children of all ages remain under adult parent/guardian supervision at all times. Parents to ensure that their children understand the importance of listening to instructions when they are attending training.

Children should not approach other dogs.